Simple pricing. Serious support.
Every new client starts with a free consultation and a 7-Day Satisfaction Guarantee. No online payment — our team personally onboards each account.
100% refund within 7 days if we're not the right fit
Starter
Small teams getting reliable IT
$499/mo
- Up to 10 users
- Business-hours helpdesk (9am–6pm PST)
- Next-business-day response for in-depth issues
- Remote desktop support
- System administration assistance
Most Popular
Growth
Growing businesses
$1,299/mo
Everything in Starter, plus:
- Up to 20 users
- Priority response within shift
- Dedicated engineer assigned
- Vendor coordination
- Hardware support (printers, routers, modems)
Best Value
Business
Mission-critical IT
$2,499/mo
Everything in Growth, plus:
- Up to 50 users
- 24×7 helpdesk support
- 1-hour response for critical issues
- Dedicated engineering pod
- Monthly system health checks
- Quarterly IT strategy reviews
- Network whitelisting (IPv4/IPv6)
- Microsoft 365 user support
- Hardware support incl. firewalls
Enterprise
Multi-site, regulated orgs
Custom
- Unlimited users
- Custom SLAs & compliance
- White-glove onboarding
- Full Microsoft 365 support (setup, mailboxes, AD)
- Any additional services your org requires
Compare plans
| Feature | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| Users included | 10 | 20 | 50 | Unlimited |
| Helpdesk hours | 9–6 PST | 9–6 PST | 24×7 | 24×7 custom |
| Response SLA | Next business day | Priority in shift | 1 hour (critical) | Custom SLA |
| Dedicated engineer | Yes | Full pod | Full team | |
| Hardware support | Printers/routers | Incl. firewalls | All | |
| Microsoft 365 | User support | Full setup + AD | ||
| Strategy reviews | Quarterly | Monthly |
7-Day Satisfaction Guarantee
All new clients begin with our 7-Day Satisfaction Guarantee. After your consultation and onboarding, you'll receive full access to our services. If, during the first seven days, you feel TheStackBridge isn't the right fit for your organization, we'll provide a 100% refund. Our goal is to earn your trust through exceptional technical support — not long-term contracts.
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